Statement of Work Guide
PREPARING A STATEMENT OF WORK
The SOW describes the basic framework within which a contractor is expected to operate,
that is, the work to be performed and/or the results to be achieved. It should include
information on the relationship to the program it supports and a summary of the statutory
and regulatory requirements that pertain to the work. The SOW is intended to act as a
baseline for resolving questions of interpretation about the scope of the work in the final,
negotiated contract. It is intended to supplement, rather than to duplicate a contract. An
SOW should clearly reflect what the State expects the contractor to accomplish. The more
specifically tasks are delineated; the more accurately the cost of a proposed contract can be
estimated. Poorly drafted SOWs can lead to confusion about expected performance,
unnecessary disputes or litigation, cost overruns, delays, or deteriorating relations between
the public and private sectors.
The objectives of a well-defined SOW will
1. Provide precise and clear definition of all deliverable items
2. Employ cost-effective contracting measures
3. Establish contract requirements
4. Provide clear guidelines for both the State and the contractor
5. Provide criteria by which to inspect and accept deliverables
6. Develop performance standards for the contracting parties
7. Provide for uniform technical requirements
8. Ensure consistent quality output
9. Provide for and promote safety
10. Assure that the contractor can be compensated on time and fully for acceptable
deliverables
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