Sample Senior Operations Excutive Resume
HERBERT WALTERS
442.756.2123 ! [email protected]
SENIOR OPERATIONS EXECUTIVE
Learner-in-Chief with a Record of Tripling Revenue in Stagnating Global Markets
CAREER BRAND: Persuasive and influential C-level leader with more than 10 years of
achievement fueling next-level operations in multi-industry environments with up to $400M in
revenue and 29 international locations. Lived in 8 countries and conducted business in 6 languages
on 5 continents.
IMPACT: Innovation-focused change driver with a history of transforming sales with decisive action and
revolutionary operational strategies. Excel at catalyzing business reorganizations to capitalize on
emerging opportunities.
LEADERSHIP: Exceptional relationship manager with the ability to quickly win stakeholder trust.
Recognized as a natural CEO and leadership coach with high EQ who consistently produces
sustainable results.
Core Competencies:
Multi-Site Operations
Profit & Loss (P&L) Management
Revenue Growth
Sales & Marketing Management
New Business Development
Corporate Culture Change
Financial Management
Margin Improvement
Continuous Process
Enhancement
Cost Containment
Global Market Development
Turnaround Leadership
EXECUTIVE LEADERSHIP ACHIEVEMENTS
BROWN BRANDS – Glen Echo, MD [2004 – 2011]
Group Chief Executive O!cer [2009 – 2011]
CHALLENGE: Optimize shareholder value for privately held family of companies with $30M in
revenue. Directed team of 9 in 5 di!erent firms with a $1.9M budget. Presided over strategy, legal,
finance, marketing, IT, HR, and concept development functions. Positioned WBCA for liquidity
o!ering with multiple high o!ers.
Cut corporate debt to zero and instituted a high-profit, kiosk-based sales concept while
driving up to 70% cost savings and pushing EBITDA to 25%. Raised critical capital by
authorizing 5 franchisee buyouts.
!
Expanded revenue flow and eradicated outside lender debt to resolve unprecedented
corporate financial crisis. Outsourced IT function for 70% savings, terminated administrative
functions for 60% gain, and rented out excess headquarters space for additional revenue.
!
Gained entry to 93.5% of non-core market, conceiving and spearheading execution of
industry-first branded sales kiosk concept. Leveraged distributor sales team to drive 9% sales
share. Captured large national accounts such as Ace Hardware and Hallmark while penetrating
> 60 outlets.
!
Negotiated payment of 25% in vendor sales to the Group to fund system-wide branding and
marketing initiatives. Payments exceeded 10% of Group revenue in 2011.
Chief Executive O!cer – Brown Central, Inc. [2006-2011]
CHALLENGE: Stabilize operations and direct next-level performance in the midst of a market free-
fall that cut industry retail locations 40% and tradeshow attendance 50%. Directed strategy, alliances,
finance, marketing, retail operations, HR, R&D, and franchisee compliance with 4 direct reports and a
$1.5M budget.
Expanded market share from 5.4% to 6.5%, increased revenue 4%, and boosted gross margins
30%. Reengineered supply chain to source 80% of franchisee products from a single, preferred
distributor.
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