Code of Conduct
The Canadian Diabetes Association
Provided for reference only.
The Canadian Diabetes Association has a mission TO PROMOTE THE HEALTH OF CANADIANS
THROUGH DIABETES RESEARCH, EDUCATION, SERVICE AND ADVOCACY. In pursuing its
goals, the Association serves the interests of those diagnosed with diabetes, those undiagnosed
and those at risk of diabetes. In delivering programs to Canadians, employees and volunteers
work with each other and the public at large. The following Code of Conduct (“the Code”) is
designed to allow the Association to preserve its long tradition of integrity and credibility with the
public and within the Association. This Code applies to all direct service program volunteers
(those in face to face contact with the Canadian Diabetes Association clients), Branch Councils,
Regional Councils if applicable, national Board members, Section Executive volunteers, all
employees (permanent full-time, hourly, fixed term contract, permanent part-time), and any third
party service provider in face-to face contact with our clients.
The Code is organized into categories, as follows:
Always act with fairness, honesty, integrity and openness; respect the opinions of others and
treat all with equality and dignity without regard to gender, race, colour, creed, ancestry,
place of origin, political beliefs, religion, marital status, disability, age, or sexual orientation.
Promote the mission and objectives of the Canadian Diabetes Association in all dealings with
the public on behalf of the Association and within the Canadian Diabetes Association.
Provide a positive and valued experience for those receiving service within and outside the
Canadian Diabetes Association.
Act with honesty and integrity and in accordance with any professional standards and / or
governing laws and legislation that have application to the responsibilities you perform for or
on behalf of the Canadian Diabetes Association. CDA is a national organization with regional
and branch operations. CDA’s Human Resource policies apply to all volunteers and
employees. Policies are reviewed every 3 years or sooner if an issue arises with its
interpretation and use.
Comply with both the letter and the spirit of any training or orientation provided to you by
the Canadian Diabetes Association in connection with those responsibilities.
Adhere to the policies and procedures of the Canadian Diabetes Association and support the
decisions and directions of the national Board and its delegated authority.
Take responsibility for your actions and decisions. Follow reporting lines to facilitate the
effective resolution of problems. Ensure that you do not exceed the authority of your position.
Conflict of interest
Conflict of interest arises when a person participates in a decision about a matter (including any
contract or arrangement of employment, leasing, sale or provision of goods and services) which
may benefit or be seen to benefit that person because of his/her direct or indirect monetary or
financial interests affected by or involved in that matter.