Master Franchise Agreement

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in the English language. [Franchisor] shall provide training, instructors, and other materials without
charge, and Master Franchisee shall be responsible for any and all other expenses incurred during the
initial training program.
5.3 Master Franchisee shall employ a trainer fluent in the English language who shall complete, to
[Franchisor]’s satisfaction, [Franchisor]’s training program. Such trainer shall provide training to Master
Franchisee and Franchisee’s employees at such Pilot Centre or other reasonable location as Master
Franchisee shall designate. When one (1) [Franchisor] Centre has been established in the Territory,
Master Franchisee shall, at its sole cost and expense, provide equipment and commence operation of a
training program, using such trainer or replacement trainer which will obtain the same results in training
to [Franchisor]’s training program in the [city], [province], for the purpose of providing training as
required under each franchise Agreement. From time to time [Franchisor] may conduct an audit of the
Master Franchisee’s training program. If [Franchisor], in its sole and substantive judgment, determines
there are deficiencies in Master Franchisee’s training program, Master Franchisee shall take such action as
is required by [Franchisor] to correct such deficiencies, including replacing the Master Franchisee’s
trainer. Master Franchisee shall upon [Franchisor]’s request, timely furnish to [Franchisor] its training
records demonstrating compliance with the training requirements in this Section.
5.4 Master Franchisee shall adapt and translate if necessary for use in the Territory materials
[Franchisor] provides to Master Franchisee, including without limitation materials provided pursuant to
Section 4.5 and 4.6 hereof.
5.5
Master Franchisee shall cause each Franchisee to use and occupy the premises of each
[Franchisor] Centre solely for the operation of the business franchised hereunder; to refrain from using or
permitting the use of any such premises for any other purpose or activity, and shall require that each
[Franchisor] Centre be open and in normal operation for at least such minimum hours and days as
[Franchisor] may specify in the Manual or otherwise in writing, and as may be required by the lease for
the premises of each [Franchisor] Centre.
5.6
To insure that the highest degree of quality and service is maintained, Master Franchisee shall
cause each Franchisee to operate their [Franchisor] Centres in strict conformity with such methods,
standards and specifications as may from time to time be prescribed in the Manual or otherwise in
writing. Master Franchisee shall cause its franchisees to refrain from: (a) deviating from such standards,
specifications, and procedures without [Franchisor]’s prior written consent; and (b) otherwise operating
in any manner which reflects adversely on the Proprietary Marks or the System.
(a) Master Franchisee shall cause each Franchisee to purchase and install, at each
Franchisee’s expense, and to maintain in sufficient supply and use at all times, only such
fixtures, furnishings, equipment signs and supplies which conform to standards and
specifications as set forth in the Manual or otherwise in writing; and to refrain from using
non-conforming items.
(b) Master Franchisee shall cause each Franchisee to sell or offer for sale only such products
and services as have been expressly approved for sale in the Manual or otherwise in
writing; shall require Franchisees to discontinue selling, any products or services which
are not provided for in the Manual and shall require [Franchisor] Centres to refrain, from
offering any unapproved products or services
(c)
Master Franchisee acknowledges and agrees that [Franchisor] may, from time to time
revise the Manual to incorporate System changes as described in Sections 4.10., 4.11 and
4.12 of this Agreement. Master Franchisee shall require all Franchisees to implement such
changes in Franchised Centres and complete their implementation within such time as
[Franchisor] may reasonably specify.
5.7 Master Franchisee shall cause each Franchisee to purchase all products, equipment, supplies and
materials used or sold from suppliers (including manufactures, wholesales and distributors) who have
the ability to meet [Franchisor]‘s reasonable standards and specifications for such items; who possess
adequate quality controls and capacity to supply Master Franchisee’s needs promptly and reliably; whose
approval would enable the System, in [Franchisor]‘s reasonable opinion, to take advantage of
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