Business Impact Analysis Sample Template

Business Impact Analysis Scores
The following number scores have been established to provide firm tangible and intangible exposure categories
for cross-company comparison.
Cumulative Dollar Loss Ranges (Tangible)
Score
Loss Range
0
none
1
< $1,000
2
$1,000 < $5,000
3
$5,000 < $10,000
4
$10,000 < $25,000
5
$25,000 < $50,000
6
$50,000 < $100,000
7
$100, 000 < $150,000
8
$150,000 < $250,000
9
$250,000 < $500,000
10
$500,000
Customer Service and Goodwill Loss Ranges (Intangible)
Score
Effect
0
None
2
Minimal
4
Moderate
6
Moderately Heavy
8
Heavy
10
Severe
Definitions
Impact Category
Definition
Loss of Revenue
Loss of income received from selling goods or services
Additional Expenses
Temporary staffing, overtime, equipment, services
Regulatory and Legal
Fines, penalties, compliance issues, contractual obligations, financial
liabilities
Customer Service
Termination or reduction of service level (internal of external), live
operators vs. automated response
Goodwill
Public image, shareholder relations, market share
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