Business Impact Analysis and Recovery Strategies Recommendations Report
EXECUTIVE SUMMARY
179 Page 6
#
Department/
Software Applications
Outage Impact
Maximum
Outage
Alternate
Processing
Method
Duration Cycle
Volume
Potential
Litigation
Department
Operations
Financial /
Economic
Customer
Service
Public Safety
/ Public
Health
Statutory/
Regulatory
Lenel Camera System
Moderate Moderate N/A N/A N/A 5 or more days
Yes Indefinitely Monthly
10 times
No
Microsoft Office
Severe Severe Severe N/A Moderate 5 or more days
No Daily Heavy use
No
Outlook Add-in
Minor Minor N/A N/A N/A 5 or more days
No Daily Multiple times
No
Nero
N/A N/A N/A N/A N/A 5 or more days
No Weekly 1 – 2 times
No
Pictomertry
N/A N/A N/A N/A N/A 5 or more days
Yes Indefinitely Monthly
2 times
No
RAMCO Financial Suite
Moderate Severe N/A N/A Moderate 5 or more days
Yes 7 days Daily Multiple times
No
6 Lift Line & Regionals
ArcView
Minor N/A N/A N/A N/A 5 or more days
No Monthly
Once per month
Citrix
Minor N/A N/A N/A N/A 5 or more days
No Weekly 5 times per
week
No
Highline Payroll / HR System
Severe Severe N/A N/A N/A 5 or more days
No Weekly Once per week
No
Microsoft Office
Severe Moderate Moderate N/A Minor 1 day or less No Daily Heavy use No
Microsoft Publisher
N/A N/A N/A N/A N/A 5 or more days
No Quarterly
Once every
several months
No
Pictomertry
Minor N/A Minor Minor Minor 5 or more days
No Indefinitely Bi-Weekly
Once every
other week
No
RAMCO Financial Suite
Severe Moderate N/A Minor Minor 5 or more days
Yes Daily
A
ll da
y
in Parts
Department
No
Trapeze Customer Care
Moderate N/A Moderate N/A Minor 5 or more days
No Indefinitely Weekly Weekly Yes
Trapeze Pass
Severe Moderate Severe Moderate Severe 1 day or less
Yes
None Daily All day long
Scheduling
Department
No
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