Business Impact Analysis and Recovery Strategies Recommendations Report

EXECUTIVE SUMMARY
179 Page 5
#
Department/
Software Applications
Outage Impact
Maximum
Outage
Alternate
Processing
Method
Duration Cycle
Volume
Potential
Litigation
Department
Operations
Financial /
Economic
Customer
Service
Public Safety
/ Public
Health
Statutory/
Regulatory
Microsoft Project
Severe Moderate Minor N/A N/A 5 or more days
No
Daily 1 – 3 times a
day
Yes
Microsoft Publisher
Minor N/A N/A N/A N/A 5 or more days
No
Infrequent Infrequent No
Microsoft Word
Severe Moderate Moderate Minor Minor 1 day or Less No
Daily 6
12 times per
day
Yes
Windows Media Player
Minor N/A N/A N/A N/A 5 or more days
No
Monthly
Several times
per month
No
WinZip
Minor N/A N/A N/A N/A 5 or more days
No
Infrequent Infrequent No
3 Finance and Accounting
RAMCO Financial Suite
Severe Severe Severe Moderate Severe 1 day or less
No
Approximately
175 daily
Yes
4 Human Resources
Charter
Moderate Minor Severe Moderate Minor 5 or more days
Yes
Indefinitely
Daily
No
Highline Payroll / HR System
Severe Moderate Minor N/A Severe 1 day or less
Yes
1 week
Continuously
Yes
RAMCO Financial Suite
Minor Moderate N/A N/A Minor 5 or more days
Yes
Indefinitely
2 – 3 times per
month
No
5 Legal Affairs
Adobe Acrobat
Moderate Minor N/A N/A N/A 5 or more days
Yes Indefinitely Daily Multiple times
No
Charter
Moderate Minor Moderate Moderate N/A 5 or more days
Yes Indefinitely Daily 1 – 2 times
No
Citrix
Minor Minor N/A N/A N/A 5 or more days
Yes Indefinitely Weekly 3 – 4 times
No
Dragon Speech Dictation
System
N/A N/A N/A N/A Moderate 5 or more days
Yes Indefinitely Daily Multiple times
No
Highline Payroll / HR System
Moderate Minor N/A N/A N/A 5 or more days
Yes Indefinitely Daily 3 – 5 times
No
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