Business Impact Analysis and Recovery Strategies Recommendations Report
EXECUTIVE SUMMARY
179 Page 2
Recovery Strategies Reco mmendations
The objective of this phase of the project was to:
• Determine alternatives and options
• Determine recovery timeframes
• Correlate the recovery timeframes to the recovery objectives
• Recommend cost effective recovery strategies
This report identifies recovery strategies for critical information technology systems, infrastructure,
and facilities. The recovery strategies were formulated from information derived from the Business
Impact Analysis (BIA) and best practices for the industry. The analysis focuses on identifying cost-
effective options for the most critical applications and their associated information technology
infrastructure used to access and support these applications.
1.2 OUTAGE IMPACT SUMMARY A ND APPLICATION ANALYSIS
A key aspect of the Business Impact Analysis involved identifying the critical applications within
each department and determining the impact of not performing the busi ness process related to t hat
application beyond the maximum acceptable outage. The following departments assisted with this
effort by completing comprehensive Application BIA Analysis Questionnaires:
# Department
1. Call Center
2. Executive
3. Finance and Accounting
4. Human Resources
5. Legal Affairs
6. Lift Line & Regionals
7. Maintenance
8. Marketing
9. RTS Operations
10. Procurement and Grants Administration
11. Scheduling
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