Business Impact Analysis and Recovery Strategies Recommendations Report

179 Page 1
EXECUTIVE SUMMARY 1
1.1 PROJECT OBJECTIVES
The main objective of the project is to develop a comprehensive IT Business Continuity/Disaster
Recovery Plan for the Rochester-Genesee Regional Transportation Authority (RGRTA) that
provides the ability to quickly recover support for critical operations in the event of a disaster. The
project is organized in multiple phases:
Phase 1 - Business Impact Analysis
Phase 2 - Recovery Strategy Recommendations
Phase 3 – Plan Design and Documentation
Phase 4 – Plan Validation: Training and Testing
The Authority is heavily dependent upon sophisticated information systems and communications
for all aspects of their operations. Most Departments of the Authority are reliant on complex IT
infrastructure and services. The need to provide these critical IT syst ems on a tim ely basis requires
a highly reliable and available computer and communications infrastructure. This report contains
the results of the Business Impact Analysis process.
Business Impact Analysis
The goal of the Business Impact Analysis report was to develop a prioritized list of business
recovery targets that become the focus of subsequent recovery strategies. The BIA provides the
foundation for developing well-reasoned and prioritized responses. Since the resources of the
Authority are limited, the BIA analysis will help to ensure that the subsequent IT Business
Continuity/Disaster Recovery Plan is focused on reestablishing the most critical resources in the
most cost effective manner to minimize loss and disruption resulting from a potential disaster
event.
The business impact analysis involved identifying the critical business processes and related
supporting resources within RGRTA departments and determining the potential impact of an
outage or disruption in services. The process included a comprehensive assessment of all
business activities that are performed within RGRTA departments, as well as an analysis of the
supporting resources that are required to perform these activities. This includes support in the form
of servers, network, PCs, communications, facilities, systems software, and applications software.
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