Business Impact Analysis and Recovery Strategies Recommendations Report

TABLE OF CONTENTS
S
S
E
E
C
C
T
T
I
I
O
O
N
N
P
P
A
A
G
G
E
E
1
1
.
.
E
E
X
X
E
E
C
C
U
U
T
T
I
I
V
V
E
E
S
S
U
U
M
M
M
M
A
A
R
R
Y
Y
1.1 Project Objectives.........................................................................................................................1
1.2 Outage Impact Summary and Application Analysis.......................................................................2
1.3 Application Priorities and Recovery Time Frames.......................................................................11
1.4 Revenue Impact and Department Interdependencies.................................................................13
1.5 Disaster Recovery Planning Recommendations .........................................................................14
1.6 Recovery Strategies Recommendations.....................................................................................15
1.7 IT Business Continuity/Disaster Recovery Plan (Next Phase) ....................................................17
2
2
.
.
P
P
R
R
O
O
J
J
E
E
C
C
T
T
B
B
A
A
C
C
K
K
G
G
R
R
O
O
U
U
N
N
D
D
2.1 Project Objectives.......................................................................................................................18
2.2 Project Benefits...........................................................................................................................18
2.3 Project Methodology ...................................................................................................................19
3
3
.
.
D
D
I
I
S
S
A
A
S
S
T
T
E
E
R
R
R
R
E
E
C
C
O
O
V
V
E
E
R
R
Y
Y
R
R
E
E
C
C
O
O
M
M
M
M
E
E
N
N
D
D
A
A
T
T
I
I
O
O
N
N
S
S
3.1 Overview.....................................................................................................................................20
3.2 Single Points of Failure ...............................................................................................................20
3.3 Backup and Off-Site Storage Procedures ...................................................................................21
3.4 Physical and Environmental Security..........................................................................................23
3.5 Server Recovery Procedures ......................................................................................................24
4
4
.
.
O
O
U
U
T
T
A
A
G
G
E
E
I
I
M
M
P
P
A
A
C
C
T
T
A
A
N
N
A
A
L
L
Y
Y
S
S
I
I
S
S
4.1 Overview.....................................................................................................................................25
4.2 Application Priorities and Recovery Time Frames.......................................................................28
4.3 Cycle and Volume.......................................................................................................................30
4.4 Outage Impact Levels .................................................................................................................33
4.5 Application Analysis ....................................................................................................................37
4.6 Revenue Impact and Department Interdependencies.................................................................40
5
5
.
.
R
R
E
E
C
C
O
O
V
V
E
E
R
R
Y
Y
S
S
T
T
R
R
A
A
T
T
E
E
G
G
Y
Y
R
R
E
E
C
C
O
O
M
M
M
M
E
E
N
N
D
D
A
A
T
T
I
I
O
O
N
N
S
S
5.1 Overview.....................................................................................................................................57
5.2 Recovery Strategies Comparison................................................................................................57
5.2.1 Commercial Hot Site ......................................................................................................57
5.2.2 Commercial Warm Site ..................................................................................................59
5.2.3 Commercial Cold Site.....................................................................................................60
5.3.4 Internal Hot Site..............................................................................................................61
5.3.5 Colocation Service Provider...........................................................................................63
5.3.6 Reciprocal Agreements..................................................................................................64
5.3.7 Vendor Supplied.............................................................................................................65
5.3.8 Quick Ship Arrangem ents ..............................................................................................66
5.3.9 Cooperative / Consortium Agreements ..........................................................................67
5.3.10 Electronic Vaulting / Mirroring.........................................................................................68
Page 2/196
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