Business Impact Analysis and Recovery Strategies Recommendations Report

EXECUTIVE SUMMARY
Page 11
1.3 APPLICATION PRIORITIES AND RECOVERY TIME FRAMES
Following an interruption to the business processes for a department, resumption activities need to
be focused on those processes that once lost, would significantly impact the ability to perform
critical business processes. While recovering all business activities is the ultimate goal of an IT
Business Continuity/Disaster Recovery Plan, critical systems and applications must be restored
first to minimize the impact on essential operations. The software applications were identified and
compared based on:
Deferral period (period of time the process could be deferred) as determined by the users
Availability of alternate processing methods such as manual procedures
Duration (length of time) that the alternate process could be performed
Potential litigation
Potential revenue losses
Operational impact
Financial / economic impac t
Customer service
Public safety / public health
Regulatory / statutory impact
Other factors
The applications identified by the RGRTA departments were assigned a rating based on the
following criteria listed below:
Ranking Description Recovery Objectives
Critical Application must be restored within 1 day or less One Day or Less
Essential Application must be restored within two days Two Days
Important Application can be restored after 5 or more days Five or More Days
The tables below summarize the number of applications rated as Critical, Essential, and Important,
which are based on the recovery time frames determined by each RGRTA department. Both the
original BIA results and the revised BIA results are displayed in the tables below.
Original BIA Priorities and Recovery Time Frames
# of Applications
Priority Recovery Time Frame
Server Desktop
%
Critical 1 day or less 12 1 37%
Essential 2 days 1 3%
Important 5 or more days 13 8 60%
Total # Applications 35 100%
Page 14/196
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