Business Impact Analysis and Recovery Strategies Recommendations Report
EXECUTIVE SUMMARY
179 Page 9
#
Department/
Software Applications
Outage Impact
Maximum
Outage
Alternate
Processing
Method
Duration Cycle
Volume
Potential
Litigation
Department
Operations
Financial /
Economic
Customer
Service
Public Safety
/ Public
Health
Statutory/
Regulatory
10 Procurement and Grants
Administration
Adobe Acrobat
Minor Minor Minor N/A N/A 5 or more days
Yes 1 Week Daily 10 – 12 times
daily
No
Microsoft Excel
Moderate Minor Minor Minor Minor 5 or more days
Yes 7 Days Daily 100’s of times
daily
No
Microsoft Outlook
Moderate Moderate Minor Minor N/A 5 or more days
Yes 1 Week Daily 20 – 30 times
daily
No
Microsoft Word
Severe Moderate Minor N/A Minor 1 day or less Yes 1 Day Daily 100’s of
transactions
daily
No
RAMCO Financial Suite
Moderate Moderate Minor N/A N/A 1 day or less Yes 1 Day Daily 12 times daily
No
Trapeze (Ride-Pro Car Pool
Matching Software)
Severe N/A Moderate N/A N/A 5 or more days
No 1 Week Daily Once daily No
Veeder (Root Fuel
Management and Leak
Detection)
Moderate Minor N/A Minor Minor 5 or more days
Yes 1 Week Daily 20 times daily
Yes
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