Building a Business Impact Analysis (BIA) Process

Section 2: SERVICE CONTACT INFORMATION
[The following information is important because it can provide you with a lot of the data that will be
needed when you populate your Business Continuity Plan.]
[Add more lines if you need them, and change the headings if they are not appropriate
to your
organisation e.g. if your organisation has a different structure to the one listed.]
Name of Service
Name of Department
Name Of Directorate
Name and contact details of Senior Manager
Name and contact details of Deputy Manager
Alternative Service Contact (1)
Alternative Service Contact (2)
Page 4/17
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